FAQ Shipping and Delivery

Q: I would like to place an order. How do I do that?

To place a delivery or mail order, please register for an account here or contact our dispatch at (647) 491-5800. 

**Please note that you must upload 2 photos. One of yourself holding your ID, and another of just the ID both in a well lit room in order for us to verify your account** 

 

Q: What forms of payment do you accept?

We accept Cash and E-Transfers.

  • Cash payments, you will give the cash to the driver when he/she meets you. For safety reasons the driver cannot hand you the product before payment is received.
  • E-transfers, you can text a rep at (647) 491-5800 and they will give you our email address for E-transfers. Please note that we charge a 6% FEE for E-transfers.

 

Local Deliveries:

  • Minimum order for FREE local delivery is $60.00

Simply place an order and one of our delivery drivers will then contact you via Text message to arrange a timely delivery.

**Please have exact change as our drivers do not hold excess cash!**

 

Mail Orders:

After you've been verified, you can place an order through here or by text. We will confirm with you from the number (647) 491-5800. All Payments are made by E-transfer (with no fee) for mail delivery. Once confirmed we will send you a tracking number

    We offer 2 kinds of shipping Domestic Mail Orders:

    Orders UNDER $100:

    • $20 Regular parcel (4-8 business days) 
    • $40 Xpresspost (2-4 business days) 

    Orders OVER $100:

    • FREE Regular Parcel (4-8 business days) 
    • $20 Xpresspost (2-4 business days) 

     

    Q: Who do I contact for more help?

    You can send us a message by clicking on the blue/green chat bubble on the bottom right or text the number (647) 491-5800 and representative will be with you as soon as possible!